Insurance for
Mental Health
While The Vine Wellness Group™ does not accept insurance, if you work with a fully licensed therapist, we can provide you with a receipt to turn in to your insurance carrier for reimbursement as an out-of-network provider. Medicare Part B helps cover mental health services you generally get outside of a hospital, including visits with a clinical psychologist or clinical social worker.
Health insurance plans and benefits vary, so please consult your insurance provider about reimbursement for your counseling services.
Unfortunately, insurance companies will not recognize and reimburse for services provided by LPC-Associates. However, if you have a FSA (flexible spending account) or health savings account, any counselor you receive services from at The Vine Wellness Group™, can be paid for with these accounts as they are paid to The Vine Wellness Group™ and not individual counselors.
Fees
Quality Counseling for ALL income levels.
Cancellation Policy
It is understandable that appointments need to be canceled and rescheduled on occasion. We ask that you give at least 24 hours advance notice to your therapist when canceling or changing your appointment time.
If cancellations or changes are made with less than 24 hours notice, you will be charged the full regular visit fee.
Complaints/Grievances
If you have any complaints or questions, please contact your counselor.
If you need further assistance, contact TVWG supervisors Annie Viers, MA, LPC-S, LMFT-S or Brittany Christiansen, MA, LPC-S, RPT. They will get back to you in a timely manner.
You may also file a complaint with the Texas Behavioral Health Executive Council at 1-800-821-3205 or TBHEC, 1801 Congress Ave., Ste. 7.300, Austin, Texas 78701. If you choose to file a complaint, we will not retaliate in any way.
Documentation & Reports
Requests for the creation of reports, assessments, treatment summaries, letters, or other treatment materials are billed at a rate of $150+ per hour. In some cases, we are not able to honor every request for documentation or reports.
Request for Treatment Records
In the event that a client requests a copy of their treatment records, a written release of information will be filled out by the client in order to complete the request.
If there is a request for the treatment records of a couple or family, we will seek the authorization of all members of the treatment unit before we release confidential treatment records to just one person of the couple and/or family or a third party. All requests for mental health care records will be granted within 15 days of written request according to the Texas H&SC 611.008.
Court
It is not the mission of The Vine Wellness Group to speak on behalf of our clients in current or potential court proceedings.
If subpoenaed, there is a $1500 retainer fee & $250 per hour fee for time spent preparing for court and/or time in court, along with fees for copies. See Counseling Agreement for details.
Under the law, health care providers need to give patients who don’t have certain types of health care coverage or who are not using certain types of health care coverage an estimate of their bill for health care items and services before those items or services are provided.
You have the right to receive a Good Faith Estimate for the total expected cost of any health care items or services upon request or when scheduling such items or services.
If you schedule a health care item or service at least 3 business days in advance, make sure your health care provider or facility gives you a Good Faith Estimate in writing within 1 business day after scheduling. If you schedule a health care item or service at least 10 business days in advance, make sure your health care provider or facility gives you a Good Faith Estimate in writing within 3 business days after scheduling. You can also ask any health care provider or facility for a Good Faith Estimate before you schedule an item or service. If you do, make sure the health care provider or facility gives you a Good Faith Estimate in writing within 3 business days after you ask.
If you receive a bill that is at least $400 more for any provider or facility than your Good Faith Estimate from that provider or facility, you can dispute the bill.
Make sure to save a copy or picture of your Good Faith Estimate and the bill.
Fees for Counseling
Counseling session fees range from $40 -180 a session depending on level of Counselor experience (Fully-Licensed, Associate-level or Graduate Student Intern) desired or is appropriate for you and/or your family's needs. Low cost rates are available upon request and are assessed on a limited time basis. Please discuss your needs with our intake coordinator.
In your intake phone call, our intake coordinator will personally match you with a counselor that fits your therapeutic needs, personality and budget. We work hard to create the best fit for you and/or your family.
Under the law, health care providers need to give patients who don’t have certain types of health care coverage or who are not using certain types of health care coverage an estimate of their bill for health care items and services before those items or services are provided.
You have the right to receive a Good Faith Estimate for the total expected cost of any health care items or services upon request or when scheduling such items or services.
If you schedule a health care item or service at least 3 business days in advance, make sure your health care provider or facility gives you a Good Faith Estimate in writing within 1 business day after scheduling. If you schedule a health care item or service at least 10 business days in advance, make sure your health care provider or facility gives you a Good Faith Estimate in writing within 3 business days after scheduling. You can also ask any health care provider or facility for a Good Faith Estimate before you schedule an item or service. If you do, make sure the health care provider or facility gives you a Good Faith Estimate in writing within 3 business days after you ask.
If you receive a bill that is at least $400 more for any provider or facility than your Good Faith Estimate from that provider or facility, you can dispute the bill.
Make sure to save a copy or picture of your Good Faith Estimate and the bill.
Payment may be made by cash, check, or credit card.*
Visa, MasterCard, Discover & Amex cards are accepted.
Flexible Spending/Health Savings accounts are also accepted.
Payment is expected at the time of your session.
*If paying by debit/credit card, a $5.00 convenience fee will be added to each transaction.
There is a $25.00 Fee for returned checks.
Methods
of Payment
The Vine Wellness Group charges a fee for services such as consultations with other professionals, returned current client emails and additional client phone calls.
Please refer to our Fees for Service page in your client intake paperwork for fee schedule.
Additional Fees
Additional
Fees
The Vine Wellness Group charges a fee for services such as consultations with other professionals, returned current client emails and additional client phone calls.
Please refer to our Fees for Service page in your client intake paperwork for fee schedule.
Methods of Payment
Payment may be made by cash, check, or credit card.*
Visa, MasterCard, Discover & Amex cards are accepted.
Flexible Spending/Health Savings accounts are also accepted.
Payment is expected at the time of your session.
*If paying by debit/credit card, a $5.00 convenience fee will be added to each transaction.
There is a $25.00 Fee for returned checks.
Fees for Counseling
Counseling session fees range from $40 -180 a session depending on level of Counselor experience (Fully-Licensed, Associate-level or Graduate Student Intern) desired or is appropriate for you and/or your family's needs. Low cost rates are available upon request and are assessed on a limited time basis. Please discuss your needs with our intake coordinator.
In your intake phone call, our intake coordinator will personally match you with a counselor that fits your therapeutic needs, personality and budget. We work hard to create the best fit for you and/or your family.
Cancellation Policy
It is understandable that appointments need to be canceled and rescheduled on occasion. We ask that you give at least 24 hours advance notice to your therapist when canceling or changing your appointment time.
If cancellations or changes are made with less than 24 hours notice, you will be charged the full regular visit fee.
Documentation & Reports
Requests for the creation of reports, assessments, treatment summaries, letters, or other treatment materials are billed at a rate of $150+ per hour. In some cases, we are not able to honor every request for documentation or reports.
Request of Treatment Records
In the event that a client requests a copy of their treatment records, a written release of information will be filled out by the client in order to complete the request.
If there is a request for the treatment records of a couple or family, we will seek the authorization of all members of the treatment unit before we release confidential treatment records to just one person of the couple and/or family or a third party. All requests for mental health care records will be granted within 15 days of written request according to the Texas H&SC 611.008.
Court
It is not the mission of The Vine Wellness Group to speak on behalf of our clients in current or potential court proceedings.
If subpoenaed, there is a $1500 retainer fee & $250 per hour fee for time spent preparing for court and/or time in court, along with fees for copies. See Counseling Agreement for details.
Complaints/Grievances
If you have any complaints or questions, please contact your counselor.
If you need further assistance, please contact TVWG supervisors Annie Viers, MA, LPC-S, LMFT-S or Brittany Christiansen, MA, LPC-S, RPT. They will get back to you in a timely manner. You may also file a complaint with the Texas Behavioral Health Executive Council at 1-800-821-3205 or TBHEC, 1801 Congress Ave., Ste. 7.300, Austin, Texas 78701. If you choose to file a complaint, we will not retaliate in any way.
The Fine Print
Fees
Quality Counseling for ALL income levels.
Insurance for
Mental Health
While The Vine Wellness Group™ does not accept insurance, if you work with a fully licensed therapist, we can provide you with a receipt to turn in to your insurance carrier for reimbursement as an out-of-network provider. Medicare Part B helps cover mental health services you generally get outside of a hospital, including visits with a clinical psychologist or clinical social worker.
Health insurance plans and benefits vary, so please consult your insurance provider about reimbursement for your counseling services.
Unfortunately, insurance companies will not recognize and reimburse for services provided by LPC-Associates. However, if you have a FSA (flexible spending account) or health savings account, any counselor you receive services from at The Vine Wellness Group™, can be paid for with these accounts as they are paid to The Vine Wellness Group™ and not individual counselors.